Terms and Conditions

These Terms & Conditions (“Terms”) govern your use of Fortress Garage Door Repair’s services. By engaging with our company, you agree to these Terms.

1. Services Provided

Fortress Garage Door Repair provides garage door repair, installation, and maintenance services in Cape Coral, FL. Services are subject to technician availability and scheduled appointments.

2. Service Appointments

1. Customers must provide accurate details when requesting service.

2. Appointment times are estimates and may vary due to traffic, emergencies, or prior job delays.

3. Customers must ensure safe and accessible working conditions at the service location.

3. Payments

1. Payment is due upon completion of service unless otherwise agreed in writing.

2. We accept standard payment methods as communicated during booking.

3. Failure to pay may result in additional fees or legal action.

4. Cancellations & Rescheduling

1. Customers may cancel or reschedule up to 24 hours before the appointment without penalty.

2. Late cancellations may be subject to service charges.

5. Warranties & Liability

1. We stand behind our workmanship and offer warranties on parts and labor as specified at the time of service.

2. Warranties do not cover misuse, neglect, unauthorized repairs, or normal wear and tear.

3. Fortress Garage Door Repair is not liable for indirect, incidental, or consequential damages resulting from service use.

6. Customer Responsibilities

Customers agree to:

1. Provide accurate information about the garage door issue.

2. Ensure the work area is free of hazards.

3. Comply with technician instructions for safety and maintenance.

7. Website Use (If Applicable)

If you use our website, you agree not to:

1. Post false or misleading information.

2. Use the site for unlawful purposes.

3. Attempt to interfere with website security or functionality.

8. Intellectual Property

All content, branding, and materials provided by Fortress Garage Door Repair are the property of the company and may not be copied or used without permission.

9. Termination of Service

We reserve the right to refuse or discontinue service if:

1. Unsafe conditions exist at the worksite.

2. Customers engage in abusive or unlawful behavior.

10. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes will be resolved in courts located within Lee County, FL.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of revised Terms.

12. Contact Information

For questions or concerns about these Terms, please contact:

Fortress Garage Door Repair
Phone: (239) 205-1508
Cape Coral, FL

OUR STAFF

1. Jonathan Miller – CEO

Jonathan founded Fortress Garage Door Repair with a mission to combine security, convenience, and top-quality craftsmanship. With decades of experience in garage door solutions, he leads the team with integrity and vision. His focus on reliability and customer trust has made Fortress a leading name for garage door repair in Cape Coral.

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2. Rachel Thompson – Service Coordinator

Rachel ensures every customer request is handled quickly and efficiently. From scheduling appointments to guiding clients through service options, she’s the bridge between the team and homeowners. Her friendly communication style and organizational skills keep Fortress Garage Door Repair running smoothly and customers feeling supported every step of the way.

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3. Carlos Ramirez – Master Technician

Carlos is an expert in diagnosing and repairing complex garage door problems, from off-track doors to advanced opener systems. Known for his precision and dedication, he ensures each repair enhances both safety and performance. Carlos takes pride in delivering results that give homeowners lasting peace of mind.

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4. Olivia Parker – Customer Experience Specialist

Olivia is passionate about delivering exceptional customer service. She listens closely to client concerns, explains repair options clearly, and ensures customers feel confident in their choices. Her approachable manner and commitment to satisfaction help build the strong relationships that Fortress is known for in the Cape Coral community.

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5. Ethan Collins – Installation Expert

Ethan specializes in full garage door installations, tailoring solutions to fit each client’s needs. With a keen eye for detail and a focus on durability, he ensures every door enhances home security and curb appeal. Ethan’s craftsmanship makes Fortress installations a dependable choice for homeowners seeking long-term quality.